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Stephanie P.

Contributor Level

Total Points
87

1 Review by Stephanie

  • Jerseysmonster

9/3/12

AVOID THIS SITE AT ALL COSTS.

The only reason I give them one star is because you can't rate them zero stars.
I ordered 5 hats, one was damaged (frayed along the sides), one was marked as a 7 1/2 and was EXTREMELY large, and one was the wrong hat. Only 40% of my order was correct. I tried contacting customer service and the woman I was chatting with via Live Chat was EEXXTTRREEMMEELLYY rude and unprofessional. She told me she would give me ONE free hat if I ordered more hats and then proceeded to give me attitude and tell me to leave before she stopped responding to any more of my requests and questions.

"Penny
We will resend a hat to you for free
You can take it easy
Just choose the desire items
And offer the order list to me
Leave for a while"

I will be paying full price for my hats from Lids from now on where I know I will get exactly what I order and get my service from someone who knows how to talk to people without giving them attitude.

Stephanie Has Earned 7 Votes

Stephanie P.'s review of Jerseysmonster earned 7 Very Helpful votes

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