I got an email saying, "You just scored 2 months of free delivery and $10 off your next Grubhub order!" So, I always like a good deal, so I "activated" an account, ordered takeout from a local restaurant expecting to see a $10 credit on my order and since I didn't see it, I went to chat with Grubhub. After approximately a half hour I was told that I should "place" my order and then the $10 off would appear. IT DID NOT! I told the chat guy what happened and he said he would take it a level higher to deal with the issue. After 15 minutes more, I "hung up" in exasperation. Later they sent and email telling me I had to "activate" AGAIN, order another takeout and THEN I would get the discount. As they say, "fool me once shame on you, fool me twice, shame on me." The food was pretty good, but I never would have ordered any take out without this discount. So, do your self a favor, when you get any promotional offers from Grubhub, send them to your trash folder!