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Steve B.

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1 Review by Steve

TheMobileBase CA

  • TheMobileBase CA

“THEY DO NOT GUARANTEE THE BATTERY LIFE”
10/26/19

BEWARE: No matter what "phone condition" you select, they DO NOT GUARANTEE THE BATTERY!

I ordered a "Good Condition" Iphone that lost 60% battery charge in one hour just on standby. In 20 minutes of use, it was down to 17%.

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Tanvir T. – TheMobileBase CA Rep

Hi Steve,

Thanks for taking time to leave a review on us. We would like to confirm that we have a 30 days satisfaction guarantee period including the battery life. No matter which condition of the phone you purchase from us, they are 100% fully functional and if any of our customers have any issue with the device, we offer a full refund (free return) or an exchange. It seems like your device was having a battery issue and we have issued a full refund on your order as per your request. If you need any further assistance, please feel free to email us and we will be happy to help.

Thank you

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