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Steve I.

Contributor Level

Total Points
81

1 Review by Steve

  • Mackenzie-Childs

8/17/21

I ordered an item at a greatly reduced rate during this year's Barn Sale, and 10 days later, I received a letter saying the item was oversold and my order was being cancelled. The item I purchased was still listed in the sale on the next day, so I don't think it was actually sold out when I paid for it. I designed a new nursery around my purchase, and now I cannot complete it. They offered me a 20% off coupon, but the item I bought was 55% off, so it's not enough to help me buy something comparable. Other items I had on my cart were removed when they sold out, so it makes no sense. I said I would wait for a new shipment, but they said it was being discontinued and apologized for the inconvenience. Still not acceptable since I already spent $2800 on the nursery and now I'll most likely have to change it. Terrible way to do business.

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