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steve t.

Contributor Level

Total Points
85

1 Review by steve

  • Coffe Italia

3/19/21

Customer Service from Coffee Italia is appalling. My machine was faulty on delivery and 5 weeks later I still dont have a replacement. They expected me to fix the problem, the Call Centre provide updates or information, the manager refuses to call, you only get occasional email updates. No apology or attention to the issue; its as if they dont care about me as the customer. We all expect very good customer experience these days but this just isnt good enough.

steve Has Earned 5 Votes

Steve T.'s review of Coffe Italia earned 5 Very Helpful votes

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