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Stratos L.

Contributor Level

Total Points
162

2 Reviews by Stratos

  • EFun.top

9/13/18

Hi, i just want to warn for a possible checkout page hack at Efun.Top site during the last weekend of July.

Here is the story, i leave conclusions to you.
During the last weekend of July 2018 i was browsing Efun.Top to find some deals to buy, as i usually do.
When i putted some stuff to my cart and checked for the final price (item price + Shipping) i realized that there was a $25 discount! That discount was not mentioned anywhere in the site. I tried different products, i also called my friends to check it out and it was there. $25 discount per order! So, we decide to buy stuff. That was wonderful!

BUT... when we tried to checkout and we choose PAYPAL payment, NEW FIELDS appeared on the page, asking our CREDIT CARD"S infos for verification purpose, as it was mentioned beneath these fiels. I was stunned, i said to my friend that was NOT NORMAL process. We use PAYPAL just to not give to anyone our bank and card infos. It was so suspicious. Without filling your card's infos the process was stopping there. No way to check out. After thinking for sometime, I thought that EFUN.TOP is a big store, i will trust it. I knew by facts that these days they was making changes to warehouse location, maybe they update their systems too. So i trusted the process and entered my card's infos and ordered the items i wanted.

That was in Saturday 07/29/2018. At Monday, an email came from Efun and informed us, that during the weekend a wrong discount coupon was running and if we wanted the ordered products we had to pay the difference for the actual price or ask for a refund of what we had paid.

I decided having a refund and i mentioned the strange fact that their checkout page was asking for our CREDIT card's infos. I also asked them DIRECTLY to verify me that IT WAS NOT A HACK and it was just a SYSTEM GLITCH like the wrong coupon.

Their answer " sorry about the trouble you met. Let me answer one by one
1as the paypal issue. In short, that's ok, no one stole your information. "

BUT at September 10, my friend who we made the transactions together called me and told me that his card was hacked ant someone charged him 80 euros for plane tickets, after that i checked my card. I was hacked and charged too for 40 euros.
Of course we called our bank and cancelled the cards and we went to the police to press charges for any might be responsible for this.

I always use PAYPAL for my transactions the last 12 years. The only website that i FORCED to give my PERSONAL infos was Efun.Top. One month later i was hacked. When I wrote them, at September 11, and i told them the story no answer from them yet.

So this is a WARNING too. Whoever did transactions at July 29/30 2018, and at checkout page, after choosing PAYPAL was also asking for additional credit card's infos was probably hacked too. Check your card's account for unwanted charges.

Any other conclusion, i leave it to you.

  • Gearbest

5/12/17

First of all how many of you here u got a tracking number for your order that worked?

I'm an experienced buyer from overseas sellers. Around 100 so far transactions with ebay and independent sellers.

Never but never experienced something similar like www.gearbest.com.
At 5 and 6 of May i ordered 2 mobile phones. For the first phone i chosen DHL shipping method which it cost me 7.93 euros. After the order a mail from Gearbest informed me that with DHL i had to pay for customs fees also and if i did not wanted to pay extra i could choose Singpost Registered method with no extra fees for my country (Greece). Of course i chosen Singpost registered and i asked them to refund me the shipping fees i paid for DHL shipping.
They answered that the refund will be credited after the item being shipped.
For the second order i've choose directly Singpost Registered shipping.

Items took almost a week to be shipped.
Tracking numbers ARE NOT working.

When i tried to print the online invoices of the items i realized that the tracking number supposed to be from Singpost Service was ACTUALLY the INVOICES serial numbers of the items i ordered!

And of course i still waiting for the refund. When i asked them about NOT WORKING tracking numbers i had the excuse that system takes some days to update the scanning process which -if u have received already traceable items from abroad- you know that it is not true.

Now i cross my fingers and wish everything will be ok. To tell the truth i dont believe that they shipped my items. But i have hope:/

Of course i will change my review if things goes as they should be, but so far they haven't earn my trust.

Update: I just checked with Singpost shipping why the Gearbest provided traking numbers dont give any result.:

"SingPost is committed to deliver your item on time and we have high performance targets to meet this service level

We would like to inform you that as per our tracking system we are unable to track the article.

Once your registered is arrived in Singapore and get scanned, only after that we can help you with the status of your article or you may track the status of the article on our website www.singpost.com

Alternatively, you may advise the sender to check with their agent when the article was handover to Singpost."

What that means? Items has not been scanned by Singpost. Tracking numbers are fake. Of course! Great. I start crying for my money and the adventure i just start to experience to save what ever i can.

Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear Stratos,
Thank you for taking your time to write the review.
Please note we indeed have sent your order out on May 12,2017.

For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.

We have offered you a tracking number via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Gearbest.com

Stratos Has Earned 2 Votes

Stratos L.'s review of Gearbest earned a Very Helpful vote

Stratos L.'s review of EFun.top earned a Very Helpful vote

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