Stuart B.

First of all, HBOMax sucks. For over a month, shows will just start buffering and then stop working. You can't delete the app to reinstall bc it comes default with the Samsung TV I bought, so they won't let you remove. So, I decided to try and cancel.
Oh boy. I realize the HBO subscription doesn't come up anywhere on my subscriptions in Google.
Youtube TV is there, but no HBO. So, I call HBO first. HBOMax says, "not our problem - we manage subscriptions through google play. But we can confirm your account is through Google Play"
Then, Google Play customer support says - "We can't find your account, so we can't help you." Well, that's helpful :/ That's the reason I'm calling, why am I getting charged every month if I don't have an account.

So, I'm stuck paying for a service that doesn't work because HBOMax won't let me cancel, and Google Play says there's no evidence of an account - but BILLS me, and I get emails from them all the time.

I'll end up telling my bank to block charges, and then Google probably send me to collections. Feels so corrupt.