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Sue-Ellen P.

Contributor Level

Total Points
175

2 Reviews by Sue-Ellen

  • Walmart Canada

9/7/22

The absolute worst service for groceries, on par with Rogers or Bell.
Groceries were ordered to be delivered on Tuesday night. Spent over 2 hours on the phone waiting for customer service, the last half hour just listening to a phone ring that nobody wanted to answer. An hour and a half mote waiting on Chat, just to be discontected. Emails and text messages from them at 3 am woke me up and kept me up. More emails and texts at 7 AM -customer service doesnt open till 8AM. Called to find out where my order is, just to be told the driver cancelled it. Then they have the nerve to tell me I have to call them back again, when and if my order arrives today. This is the 3rd time this has happened to me with Walmart! I am disabled and going to the store is almost impossible for me. I will order elsewhere from now on, even though it means more cost, because the frustration of dealing with these people is not worth it. Buyer beware!

Products used:
Never recieved any of the items

Service
Value
Shipping
Returns
Quality
  • Amazon CA

3/15/20

I have been an amazon customerfor many years now, and there is one major issue thatkeeps popping up with EVERY order. Excessive waste in packaging and delivery!
Items are always shipped in excessively large boxes and so called add on items are shipped seperately from the rest of your order. Last week i ordered a humidifier that was packaged in four (yes 4) nestled boxes and about 20 of those air filledbags.
In a time when we are supposed to bereducing waste, amazon goes out of their way to create excess.
GROSS

Sue-Ellen Has Earned 15 Votes

Sue-ellen P.'s review of Amazon CA earned 14 Very Helpful votes

Sue-ellen P.'s review of Walmart Canada earned a Very Helpful vote

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