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Sue N.

Contributor Level

Total Points
81

1 Review by Sue

  • CafePress

7/22/21

Ordered 4 tshirts. NEVER received itemized receipt after 2 REQUESTS. Was sent notice about 50% off on next order. Went to purchase another 4 tshirts and when I went to check out on my account there was NO 50% discount!
Contacted CafePress by email about receipt and discount.
Received email from Patricia R. That gave me an order #.
Responded to Patricia R. And repeated what I wanted: #1-receipt for 1st order and #2-50% off coupon on my account for the 2nd order. I stated to cancel my 1st order if I do not receive the receipt and coupon.
Patricia R replied that she has cancelled my order.
Went online to cancel my entire account so as to NEVER hear from this company ever again and after doing so, I was informed that I had to call customer service, which I did.
This company's website is USER UNFRIENDLY the biggest WASTE OF TIME. Obviously an IDIOT constructed it, because when I typed "Sweden", I was directed to 100 PAGES of tshirts with:
1. Repeated images, and
2. Tshirts for Finland, Norway, Denmark, Germany,...
Which indicates to me that the website developer does NOT know that these are entirely different countries!
The same repeated experience occurred for every other search I made on this website.
Had I read other reviews, I would NEVER even looked at CafePress' website, let alone try to purchase anything from this company.

Service

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