We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Sue R.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Health, Business

Member since April 2016

  • Reviews


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

2 Reviews by Sue

On the plus side they sent the machine I purchased with next day delivery. Great. However, the guide on this brand new creasing machine is slightly out of alignment making it difficult to crease cards accurately. I phoned and spoke to someone in Customer Services who said she would pass the message on to the engineers who would phone me back. I didn't receive a phone-call so I emailed them via their online contact page explaining the problem. Two weeks later and I've still heard nothing. I will not be purchasing anything else from this company.
I couldn't find anywhere on their website that I would be charged an extra £15 for VAT and DHL delivery, therefore, I won't be purchasing from IHerb again. To add to my annoyance, DHL have had my purchase for 3 weeks and I still haven't received it. They said they have tried to deliver 3 times, but I had no notification that they had tried to do so. They wouldn't leave my package in the secure place I specify on a note on my front door - every other company leaves packages, but not DHL without, I discovered after phoning them, a signed note giving the waybill number. It would have been so much cheaper and quicker to have purchased from Amazon!

Sue Has Earned 5 Votes

Sue R.'s review of Vivid-Online earned a Very Helpful vote

Sue R.'s review of iHerb earned 4 Very Helpful votes

Sue hasn’t received any thanks yous.

Sue doesn’t have any fans yet.

Sue isn’t following anybody yet.

Similar Reviewers on Sitejabber

gamal m. reviewed iHerb

Unlike other companies, the volume iherb write on the product is per serving (not per capsule)...


IHerb has been reported by Google as a company that has been closed down indefinitely and...