Summer D.

I made my first QVC purchase in 1990 and have made many purchases from them since then. However, in the last couple of years, I've stopped buying from them. Their prices are way too high! I used to love the Denim & Co. Line of clothing because it was well-made and reasonably priced. Just a few minutes ago I was looking at a print jersey knit top, nothing really special about it, but it cost $51.15! Over $50 for a t-shirt - that's outrageous! I understand why they put everything on easy pay, it's the only way most people can afford to buy anything from them. Personally, I won't be buying anything from QVC, not only because of the high prices, but because the "Q" in their name no longer stands for quality. I refuse to pay high-end department store prices for discount quality items.

Placed order and received confirmation email from OSP on 5/31/2022 at 11:55 a.m. (EST) prior to the 3:00 p.m. (EST) cutoff time. Paid $27.98 for Super Fast delivery which is supposed to be delivery within 2 business days. Prior to clicking on "Place Order" stated EDD for order was Thursday, 6/02/2022. Called on customer service on 6/02/2022 when UPS tracking stated wouldn't be delivered until Friday, 6/03/2022 but they refused to do anything about a refund until 6/03/2022. Called second time on 6/03/2022 told by another rep that I had to actually have the package in my hand in order to get a refund on the late delivery. Called third time on 6/03/2022 minutes after UPS delivered package and rep said two business days from date I ordered, 5/31/2022, was 6/03/2022, not 6/02/2022. I argued with this guy for over 30 mins. Before asking to speak with his supervisor, which he refused to do. He said he'd give me a refund of $18.01 on the late delivery, but when I asked him to send me a confirmation email stating I'd get the refund and how much prior to hanging up with him, he refused that also. Claiming he didn't have the "ability" to send me a confirmation email, but I'd receive one after the phone call. I still haven't received any confirmation email from OSP. And I'm guessing I never will because I don't believe the rep was telling me the truth, but was simply trying to get me off the phone so he wouldn't have to deal with me anymore. I also don't believe I'll be getting the $18.01 refund for the same reason. I've filed a dispute with PayPal and a complaint at the BBB about FullBeauty Brands and hopefully one of them will be able to get my $18.01 refund for me. This is the SECOND time this year OSP/FullBeauty has delivered my order late even though I paid for "Super Fast" delivery. My advice is NOT to order from any of FullBeauty Brands because your order will most likely be delivered late and they'll refuse to reimburse you for it. I AM DONE WITH THEM FOR GOOD!

Six months ago I had to stop ordering any canned goods from Walmart.com because every single time ALL of the cans I received were dented. Instead of wrapping them in protection paper like they used to do, Walmart.com now either throws everything loose in the box or puts the air-filled bags on top, which do NOTHING to protect the boxed items. Today was the last straw for me! My order arrived with one of the shampoo bottles stuck inside a hand cream jar where it caused a huge gouge on the side of the jar. I am so sick of this! I've repeatedly contacted their customer service about this and I even tracked down CEO Doug McMillon's email address and contacted him ~ I never heard back from him and all my complaints about the crappy shipping have been ignored because nothing has changed. I wouldn't recommend ordering anything from Walmart.com especially if it's made of aluminum or plastic because there's a good chance it'll be broken or dented when you get it.

Amerimark has made the horrible decision to use Pitney Bowes as their carrier to deliver orders to USPS for final delivery. PB received my order on 2/2/22, it's 2/12/22 (the day of delivery according to PB's tracking) and it still has not been turned over to USPS for final delivery. It sat at the first PB facility for 3 days, the second one for 5 days, and it's been at the third one for 3 days - btw, the order has only traveled from OH to IN in 10 days, that's ONE state over from where the order originated. When I spoke with an Amerimark customer rep, she told me that I can't get a refund until I actually RECEIVE the order and then return it! I explained to her that if I had the order, I wouldn't need a refund. I also asked if my order hasn't been delivered after 30 days if I could then get a refund. She said no, that I had to wait until I received the order, returned it to Amerimark, and they had received the order before I'd get a refund ~ MINUS A $9.99 RETURN FEE, OF COURSE. Evidently, Amerimark does NOT refund customers' money when an order is lost. THIS IS AN IDIOTIC REFUND POLICY! My advice is NOT to order anything from Amerimark because of the 1-star rated Pitney Bowes carrier that will take WEEKS to deliver your order, if you ever get it, and evidently you won't get your money refunded from Amerimark if PB loses the order.

UPDATE: Pitney Bowes has had my package for 15 DAYS now and still has NOT been delivered it to USPS for final delivery. I have called Amerimark's customer service dept. 6 times and emailed them 3 times. All I get from the customer reps over the phone is they can't do anything about it because PB still has it listed as "in transit." As for the 3 emails, according to Amerimark's website, their "top priority" is their customers, but I have NOT received one answer to any of my emails. I HIGHLY RECOMMEND YOU SAVE YOURSELF A LOT OF MONEY, TIME, AND STRESS BY NEVER ORDERING ANYTHING FROM AMERIMARK.COM.

My package was received by Pitney Bowes ~ to drop off with USPS for final delivery ~ on 2/2/22. It sat at this Pitney Bowes' facility for 3 days before arriving at a SECOND facility. The package sat at the second facility for 5 DAYS before being shipped to a THIRD facility ~ this third facility was only ONE STATE OVER from the second facility. According to PB's tracking, my package is supposed to be delivered tomorrow, 2/12/22, but as USPS still isn't in receipt of the package, that's NOT going to happen! In fact, because it'll take another 2-3 days after USPS actually has the package, if they ever get it, that means Pitney Bowes will have taken OVER TWO WEEKS to deliver my package that was supposed to be delivered at the latest in 10 days! I WILL NEVER EVER ORDER ANYTHING FROM ANY COMPANY WHO USES PITNEY BOWES AS THEIR SHIPPER BECAUSE THEIR SERVICE STINKS!

UPDATE: It's been 6 DAYS since my original review and PB still has NOT delivered my package over to USPS for delivery. It sat ANOTHER 6 DAYS in the IN facility, finally "departing" that facility yesterday 2/16. Where it's going and how long it'll take to get there is anybody's guess. PB has had my package for a total of 15 DAYS now ~ this is not only ridiculous, it's nothing less than incompetent service! There's no way of contacting an actual person from PB that I can find and the website refers customers to contact the company where the order originated for questions and complaints. I contacted my credit card company and they have temporarily refunded the money from Amerimark.com because I still haven't received the order.