- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Unfortunately torture is how i would describe my experience with this company
Buying property is already stressful so we look to brokers to ease the process. I had the misfortune of dealing with a broker Mitchell Topp arrogant classist unhelpful uncommunicative
I did try and contact the complainants department but i guess they're ethos is not get back to anyone
However they did seem to constantly send me texts at all times of day prompting their company
There are too many brokers on the market who do what they say they'll do which is be helpful that one doesn't have to use companies who aren't
Despite any of their "good" reviews mine isn't one of them
Tip for consumers:
happy for you to share this review with Torc24
My experience with VESTIAIRE has been terrible
VESTIAIRE
Have no choice for unisex
if you leave a detail out on an item you're listing you cant edit you have to go through a long winded process via their customer service
The wait time for customer service can be 20minutes + or longer
they don't employ professionals who know their fashion brands and what to look for fake versus real ( i know people that have bought fakes)
Their "authentication " department ask for more details on an item and when you provide them with it ( tags original box etc) they still deny it
They have no complaints department any time you try to enquire about their process you only get generic answers
VESTIAIRE - despite your response below 48hrs later and im still waiting for you to contact me ….says it all
Tip for consumers:
they don’t care as a company
I have had the misfortune to open an account with EBAY and experience their unethical practices. EBAY use certain loopholes to enable them to steal money from sellers and as there is no governing body for the internet they're able to get away with it
I urge anyone thinking to open an account to go with a more reputable site such as VINTED. One benefit you dont pay postage with them whereas EBAY not only do you pay postage but EBAY take a percentage so they screw you every which way
If you complain to EBAY they find a way to block your account under some false pretence. They should be thoroughly investigated
Syblo-33
Tip for consumers:
dont use site !
Products used:
i was a seller
susi hasn’t received any votes.
susi doesn’t have any fans yet.
susi isn’t following anybody yet.
Empty.
I've sold my bag and asked VC if they're ok that I'll arrange an international shipping while I'm...
I have purchased an expensive item from Vestiaire Collective. The selling platform Vestiaire...
Dear Susi, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team