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sydneym152

Sydney M.

Contributor Level

Total Points
80

1 Review by Sydney

9/16/21

This company sucks. The manufacturer sucks. Don't waste your time or money on them. Their return policy hurts customers. They will say that they can accept your return but will wait a month and a half to reach out to you to say they can't accept the product without original packaging. That is pathetic. We are out $400+ because we don't have the original box. The customer service reps are THE WORST. SO RUDE. One hung up on me. DO NOT WASTE your money! You will regret it! This product was ok but was too big for the area we needed. It was never used and they still won't accept the product back. I would give them 0 stars if I could. We are even considering taking this company to court. The communication is nonexistent and they will just be mean to you because you want to return their product. Absolutely terrible experience.

Service
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Returns
Quality

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