Sylvia M.

I rented a storage unit and I wasn't able to go to the storage for over a year. Due to taking care of a love one. When I returned back to the unit to move my belongings out. Rats had done ripped into my belongings, urinated over my mattress and left rat droplets over everything. When I went to report it at the office the staff told me Im sorry we can't do anything because you declined the insurance. Seriously! I'm livid if I had known that this place was like this I wouldn't have never placed my belongings there. Paying 100.00 a month and always on time and I'm having to get rid of my belongings that I placed there and all I get was I'm sorry it happened to you. I have pictures of it if anyone wants to see them. I do not recommend them. If you have valuable things that you don't want damaged find you somewhere because public storage is not it.