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Tam L.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since July 2017

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2 Reviews by Tam

I tried to order 1 dress from them just to see. They sent me the dress 1 month later. Totally unwearable.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Rosewe R. – Rosewe Rep
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “W” or “WW”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Ordered 2 dresses from them. Received 2 completely different dresses. Emailed them to see about returning. Didn't get any response from them. I followed with a few more emails to no response. So I gave up, but rest assure I'll never buy from them again. I also don't want anyone to be in the same situation as me.
Xavier Z. – VIPME Rep
Hi Tam! We are so sorry for the problem you have come across. Would you pls go back to us your order no and reflect it to care@vipshop.com.Our customer service team will offer the best arrangement for you.

Tam Has Earned 5 Votes

Tam L.'s review of VIPME earned 2 Very Helpful votes

Tam L.'s review of Rosewe earned 3 Very Helpful votes

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