Tee Z.

I initially ordered a ring for my anniversary almost 2 weeks ago and then after wards paid a difference for expedited shipping after a while went by I asked one of their customer service options which was on Facebook messenger about my order because they were responding to my emails and she said my order would be shipped in 48 hours well it's been almost 6 days now no updates no tracking number... someone finally responded and said that it's under quality inspection and that they're "checking again" whatever that means I don't know but they're not providing accurate information and I needed this by a certain day that's the whole reason I paid for expedited shipping in the first place and it's like I'm not getting no updates or any accurate information when they do respond so honestly I don't even know how to feel right now knowing that it's definitely not arriving on the day I need it but that's beyond the point... they don't give accurate information AND paying for expedited shipping is honestly useless because either way it's going to take a long time...