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When I received the bill of $24.99 on my PayPal, since my kid hardly use the web, I sent a cancellation request to the email address on the receipt. I received response and cancellation confirmation in the same day which I was very surprised because that day was Sunday. On Monday PayPal sent me a refund confirmation.
Tip for consumers:
This is an awesome company, I received a speedy service
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Theresa L.'s review of Ultimate Guitar earned a Very Helpful vote
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Emma in Customer Service solved my problem in a couple of days. Customer service was excellent. I...
I've been a member since 2017 and the guitar pro software is excellent and the site isn't too bad...
