At first this organisation offered a service where they were in contact regularly. Once I decided to get my investment out, albeit small as I was testing the service, I have found it impossible for my funds to be released. One of the managers told me the investment had been returned to my bank however, my bank never received the funds. 11 months on and 500. Trade stopped responding to my emails asking for them to help. I am appalled that this organisation is not willing to sort this out and return my investment.