T J.

I have never encountered a lousy customer service than Ulta, s recently in September 2021 during the 21 days of beauty, ulta had a promo of adding 200 points towards your rewards if you shop atleast $50 or more. I spent about $500, the auto calculator did add the points for the money spent but when i reached out to the customer service for those extra200 poits, i got an email that i should get back after September 27th. Afterwards when sent a reminder again, i got multiple Ramblings non excuses in multiple emails that i had to reply NOT to email me anymore. I can only hope that no customer of ulta should have to contact these people. The amount of worst reviews that i just read for ulta customer service, I wonder how these people still work for ulta unless this is a policy choice by this corporation.