This is a completely awful company. Not in the UK. Not making wigs to order. Not answering emails.
If you are foolish enough (as I was) to order from these scammers and crooks you will get a rubbishy wig, definitely not custom made and most likely nothing like the one you ordered. Basically a piece of unwearable junk.
Do not under any circumstances use this company. I have had to write off the money I spent and as for the wig... maybe suitable for a scary halloween party if not the dustbin.