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Tracey S.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Shopping

Member since August 2015

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

2 Reviews by Tracey

1/4/19
Ordered sandals. Did not receive what I ordered. They will not let you return or exchange even though their website states that you can. They will try and make things right by offering partial credit. Save yourself the headache, do not order from here
8/25/15
Wish I could give no stars! I also bought the voucher for 2 nights 3 days. Tried booking occasions, but I was always able to find a room at a better price so I kept trying over the course of a year. Finally, was going back and forth with an agent for the last month for a stay cation the last weekend of the month. I would put me request in and not hear back until midnight via email. The next morning I would respond asking to book one of the places that was quoted. Again, no email until midnight that evening, now stating that the room is no longer available. I then ask for more quotes. I also ask if there is any other means of communication to expedite this. The agent never even acknowledged my question. Finally, got a quote the I stated I could get it for $80 less. The site states that if you can get it cheaper they would extend your voucher. I then asked to extend the voucher and also attached my reservation showing that it was cheaper. A supervisor then got back with me stating that sine my original voucher had expired this month and I didn't ask to extend it before it expired, there is nothing that they can do. If it didn't take me an entire month try and make a simple reservation, that would not have happened.
This company is absolutely horrible! Please save your money and book your own rooms. Lost out on $50 and learned a lesson. Don't do the same.

Tracey Has Earned 5 Votes

Tracey S.'s review of VacationResCenter earned 5 Very Helpful votes

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