This site is like if Fresh Market were a warehouse club that delivers. Pricey. Yet tempting, maybe, if you're not close to anything like that.
It offers a tempting "free trial," as well. Sign up and get a super deal (mine was organic almond butter for $2 delivered). Cancel within three months and no membership fee is charged.
The site doesn't allow one to cancel, however. Instead, the cancel button gets you a message informing you that you will be contacted by customer service within 24 hours.
At which point, I'm annoyed by the unnecessary complication and a bit weary of the questionable business ethics implied by it.
Turns out, I had good reason to be. The message from "Darbrielle (Member Services)" was the pitch for reduced services at a reduced rate that I was expecting at this point, so I politely thanked her, declined, and asked to be "immediately" canceled.
Astonishingly, that still did not happen. Instead, I received a second email reiterating the previous offer, or otherwise demanding what is, by now, my *third* cancellation request.
It took me a couple of days to draft a response which did not include profanity. The terse reply finally relented, adding that, "If you do decide to shop with us again, please note that the nonrefundable membership fee will be charged the day after you place your order." Yeah. That's not gonna happen.
I can't even imagine what hoops these folks might have in store for someone with billing or delivery mistakes, but I urge you to never find out.