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Victim T.

Contributor Level

Total Points
83

1 Review by Victim

  • Crisis Text Line

12/22/23

I called telling them my situation trying to get help and safety but they ended up calling the police on me defending my abuser... I'M THE VICTIM, IN BEING ABUSED and they had cops come trying to arrest me for wanting to protect myself. YOU WILL DIE BEFORE GETTING SOME HELP FROM THESE PEOPLE!

Service
Value
Quality
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Jared W. – Crisis Text Line Rep

Thank you for taking the time to provide us with this important feedback. Our goal for every conversation is de-escalation and, for the volunteer Crisis Counselor and professional clinical supervisor, to help people find a place of calm and determine healthy next steps. We believe you are the expert of your own life and we want to support you making decisions to keep you safe. We take situations involving contacting emergency services very seriously and handle them with the utmost care and concern. Our top priority is always helping people in crisis stay safe. We only contact emergency services as a last resort which is usually in less than 1% of our conversations. We are truly sorry you were let down by our service. We wish you well.

Victim Has Earned 3 Votes

Victim T.'s review of Crisis Text Line earned 3 Very Helpful votes

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