There is no customer support or communication. All I did was delete a couple of sentences from my profile, and I got a message that it violates their standards. It would not tell me what was wrong with my profile. I said nothing wrong in there. So I deleted other sentences with the same response. So my profile won't work. Why should I pay for a rejected profile narrative? There is no one to tell me exactly what is wrong. It also won't let me delete my photo without uploading another. That photo belongs to me, not them. Finally, most of the members are not interested in the paranormal; they are just members from other sites, and the men look like serial killers who can't communicate in English. When I tried to delete my account, I followed the instructions, and it said "access to the url you requested is forbidden." Obviously programmed that way so you can never delete your account. I'm glad I didn't pay and never will.