I ordered the baby swing and slide on 25 of May and now it's 3 of July. After an email confirming the order and shipment there has been nothing, no tracking or updates. I have contacted customer service three times with no reply. So buyer beware, spend your money somewhere else.
Dear valued reviewer,
We noticed that you have recently left a negative review about Merch.com.
It is important to note that Merch.com only officially launched in March 2023 and is not associated with any company or business prior to Merch 2023. It seems that your review may have mistakenly been associated with our brand.
We understand how frustrating this mix-up might be and would like to assure you that we are not the same company you had an issue with. Our brand, Merch.com, is a newly launched platform focused on providing wholesale custom merchandise to brands, artists, and influencers.
We kindly request that you reevaluate your review, considering that the negative experience you had was not with our platform.
Thank you for your understanding, and I appreciate your help in correcting this review.
Warm regards,
Merch.com Team