If you read this, it's apparent your business is closed and no longer there. For those interested, I google mapped this business when I ordered my 3Carat ring, which I really like and received, but thought I would order another piece to go with it.
I have a feeling this is not a store, but a warehouse? Or some place in a remote area. Their website is not available, so I would consider this business out of business. Fortunately, my jewelry is ok, and doing fine and I have a private jeweler that can fix on it when it needs anything.
Im going back to the conventional stores where they stand behind their stuff. Went to ZXXXX and bought a 3 K ring, the whole head came off, they just gave me a new one right there... no questions asked, since I had the receipt.
I liked jewelry box because the prices were affordable... but it's ok. Business's come and go.