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wanr4

Wan R.

1
Level 1 Contributor

Contributor Level

Total Points
420

4 Reviews by Wan

8/16/21

I ordered a butterfly fruit cake on 3rd Aug 2021 with 2 numbered candles of number 8, to be delivered on the 8th Aug for my mother's 88th birthday. EatCakeToday said their candles with numbers cost RM5.00 each. I was asked to pay immediately for them to process, (i. E. if I agree). I agreed & paid instantly. But my mother only got 1 small tiny simple free candle (not numbered) on her b'day itself. EatCaketoday apologised.
EatCaketoday do not really care the importance of their customers' requests. They do not care if these candles mean so much to the receiver or not. One do not get to be 88 every year. What they care is getting their monies immediately. What a contrast. When they want my money, I have to pay immediately. When it comes for them to return, it took them 5 days! I wonder why they did not return immediately as they requested their customers to pay immediately as well.

77 Views
6/1/21

I was attracted to the picture of a box of 24 classic creampuffs and ordered them on 28th May to be delivered on 30th May. The delivery came in a white box, which is not the box in the picture advertised. This is very disappointing.

5/20/21
• Updated review

Giftr. Apologised for their mistake and gave a jar of cookies as a token of their apologies, which is fair and justified. Let's hope this will not happen anymore in future.

Service
Value
Shipping
Quality
Giftr.com.my must improve
5/16/21
• Previous review

I ordered this 2021 Hari Raya cookies Gift set for RM85, but Giftr.com.my did not deliver this set in this black paperbag with Selamat Hari Raya Aidilfitri. Giftr.com.my delivered with just a plain white paperbag with no Selamat Hari Raya wordings on it. This is not what they advertised in their website. Very disappointing!
I suggest this Giftr.com.my advertise their goods as shown in their picture and as they will deliver them to their customers. Do not advertise nice pictures to impress buyers, but deliver goods which are not the pictures on your websites. Giftr.com.my is not trustworthy!

Tip for consumers:
The advertised photo on their website, might not be as per their delivery.

Service
Value
Shipping
Quality
24.8K Views
3/2/21
Verified purchase

FedEx charges RM181, a letter of not even 300gm of weight, from Kuala Lumpur, Malaysia on 13th Jan 2021 to arrive Suessau, Germany within 2 days which is on 15th Jan. It did not arrive as scheduled, but arrived 3 days later which is on 18th Jan. FedEx price is so exorbitant & disproportionate to their service offered. It took them more than double the time to arrive, not as scheduled. We have complained, but till date no refund. They are not only cheating poor Malaysian people, but also other customers world wide. Please do not choose FedEx for your deliveries, as they are cheaters & liars! I pray Karma will get to them & will go bankrupt for cheating customers!

Tip for consumers:
Please do not use FedEx!

Products used:
The shipping time was up to 3 days.

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