Waquar M.

I Booked my umrah package with my other cousins family altogether 11 people back in February 2020 for April the 3rd, couldn't travel due to travel restrictions. We were told we would be recieving a partial refund within 8-12 weeks. We have been patient and considered as we understand its difficult right now for travel industries. After the timeframe had passed, we contacted the travel agent again. And we were told we will recieve our refund within the next weeks, its been over 2 weeks still have not recieved any money. Tried calling many many times, travel agent does not pick up. This is no less than fraudent service.

Avoid them at any cost; if you are in trouble they will never back you up.