These people are total thieves. I ordered a remote controlled racing car in January 2018, and was recently advised that it had been rejected in Brazil because of incomplete documentation. The item was returned to China. Upon demanding a full refund, minus postage, they offered me only a fraction of the price I paid. That is theft. I have had an open ticket with them for weeks and they still obfuscate the issue. I warn everybody to stay away from them. They will rip you off!
Dear Warren,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your correct order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Everbuying.net