These people are frauds they scam you out for your money they sell you the wrong items that you never ordered expecting you to keep what they send you. They give you the run around when you mention refund or exchange. They give you this vibe to go f*ck yourself after an phone conversation. Terrible people & company!
I am so sorry that your experience with us was not as you'd hoped. We never intentionally send an item other than what is ordered, but are always happy to provide a variety of options to make things right when things go wrong. I was able to locate your order and it appears a claim was opened by eBay on your behalf. When that is the case, they do restrict the seller from providing a refund until the case has been completed. If their is anything else in the meantime we can do to assist you, please feel free to contact our team directly.
Will Has Earned 2 Votes
Will R.'s review of VMInnovations earned 2 Very Helpful votes
Hello Will,
I am so sorry that your experience with us was not as you'd hoped. We never intentionally send an item other than what is ordered, but are always happy to provide a variety of options to make things right when things go wrong. I was able to locate your order and it appears a claim was opened by eBay on your behalf. When that is the case, they do restrict the seller from providing a refund until the case has been completed. If their is anything else in the meantime we can do to assist you, please feel free to contact our team directly.