Yelyzaveta M.

Ordered a tracksuit from Juicy Couture and only when I got a confirmation email I got to know that my parcel will be shipped to me through Borderfree. I ordered in November (paying 170 pounds) and still haven't received anything! I asked for my money back but was told that they need their parcel back first even though they knew that it got lost somewhere and I have not received it. Its been more that 6 months! No clothes, no money. The worst experience ever! DO NOT RECOMMEND!

The worst experience ever! Don't recommend to anyone! Ordered in November, paid 170 pounds and have not received anything! I emailed so many times asking for my money back, but I was told that I have to go an look for my parcel by myself. And that they will not return me the money cause they need to get the parcel back first. But it is not my problem if their shipment got lost somewhere, why do I have to pay for it? The worst online store! And the staff is extremely rude! Stay away