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Young C.

Contributor Level

Total Points
262

2 Reviews by Young

  • MyEyeDr

3/15/16

I purchased eye glass frame & lens 7-28-2015 from Potomac Mill in Woodbridge, VA
Right side of the frame(Temples) plastic coating has cracked couple of month ago, I called MyEyeDr. Yesterday, they said this problem is not under warranty I have to pay for the new frame. I think should cover warranty for one year defective merchandise.
They told me to contact frame manufacturer for warranty repair, I don't have a manufacturer contact info niether MyEye Dr.
MyEyeDr. Responsible for defective frame they sold to customer not me.
This is very bad experience to me with MyEyeDr.
I don't want pay $135.00 for the new frame. I can get the new complete eye glass $39.00 from 39dollareyeglasses.com

Tip for consumers:
Get a eye exam and order from www.39dollareyeglasses.com or google it for eye glasses, you can find many company much lower than MyEyeDr

Service
Value
Shipping
Returns
Quality
  • Groupon

3/15/16

I purchased MyEyeDr. Complete eye glass witt eye exam for $49.00 at Groupon.
I ended up pay $79.00 more for basic frame and glasses total of $128.00
After 6 month right side of the frame(Temples) plastic coating cracked., I called MyEyeDr. Yesterday, they said this problem is not under warranty I have to pay for the new frame. I think should cover warranty for one year defective merchandise.
They told me to contact frame manufacturer for warranty repair, I don't have a manufacturer contact info niether MyEye Dr.
MyEyeDr. Responsible for defective frame they sold to customer not me.
This is very bad experience to me with MyEyeDr.
Would you please explain me what to do? I don't want pay $135.00 for the new frame. I can get the new complete eye glass $39.00 from 39dollareyeglasses.com

Young Has Earned 2 Votes

Young C.'s review of Groupon earned a Very Helpful vote

Young C.'s review of MyEyeDr earned a Very Helpful vote

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