It starts with a simple website creation, then you need this, and then this, and then this. The dollars keep climbing and you never get what is promised. Always something else needed. Amex has their number and I have had charged backs. The money you pay goes to individuals and not the company. When you do a charge back you get a call back asap from your POC yelling at you and demanding you remove the dispute. I have paid for services that were never done and attempted charges for items I did not need. Make sure you keep you Domain and Host under your control, you account or they will charge you for services you do not need nor want.