Zil N.

I had a problem after problem with an order I put through this website. Days after my order was made I had to contact them to get my order processed and was told that they were waiting for stock to come in and it would be a few days. This was a lie as it was a "Ships directly from supplier" product and after I hung up they were obviously able to sent an email as I soon received notification that my order was on its way. Their website is out of date and I did not receive the product I was expecting. The process became a long drawn out saga and the accounts manager (Marcus) was so rude and insensitive by the end I was forced to bypass Marcus and deal with the supplier directly. The supplier was very understanding and accommodating in stark contrast to Mybottleshop.com staff. Not to mention they use Fastway for freight... no further comment needed there.