LawnMowingOnline Questions & Answers

Here’s what consumers have asked with answers from LawnMowingOnline staff and previous consumers.

12 questions answered

17% answered in 1 day

Question:

I placed an order for today but it was not accepted so i did add more tips. for how long should i wait and how to cancel if nobody accepted it? I placed an order for today but it was not accepted so i did add more tips. for how long should i wait and how to cancel if nobody accepted it?

Answer:

Wow, guess I'm not needed, didn't know we had so many fans on here. Of course there's a few customers that have been ban from the website that are complaining but they're just mad we don't provide them service anymore because they're horrible people ;)

By Lawn M., over a year old

See more answers (4)

Question:

I previously canceled a service from you all. i was wondering how long it usually takes to get your refund back? I previously canceled a service from you all. i was wondering how long it usually takes to get your refund back?

Answer:

3 days

By Lawn M., over a year old

Question:

How come you dont pay contractors what you owe them and also it sais 9 days in the contract.but you dont call or email the contractor you just dont answer...explain any of this... How come you dont pay contractors what you owe them and also it sais 9 days in the contract.but you dont call or email the contractor you just dont answer...explain any of this...

Answer:

All contractors are paid unless the customer says the contractor did not do the work and requests a refund. Contractors work for the customer not LawnMowingOnline.com. Message the customer and ask why they cancelled and requested a refund.

By Lawn M., over a year old

Question:

If the contractor does not show up on the stated day what is the next thing to do?

Question:

Its been over 5 days since i opened dispute after contractor didnt show up but i have not been refunded my money yet. my email: singhrasster@gmail.com

Question:

I have paid, and no one has come to complete my service.

Question:

How much does it cost for front and backyard lawn services How much does it cost for front and backyard lawn services

Answer:

It depends on the property. The order page can give you a detailed price.

By Lawn M., over a year old

See more answers (2)

Question:

Hey, i sent an email to support asking about cancellation fees before finding out that after 2 business days after posting the job there is no fee. however, i sent the email to support, asking about the fee, before 2 business days. will this be reason to charge me the 15 dollar fee? thanks

Answer:

There are no cancellation fees.

By Lawn M., over a year old

Question:

How much do contractors get paid? How much do contractors get paid?

Answer:

It depends on what the customer ordered and the tip the customer left. Some contractors only take bidding jobs which can be any amount since customers can order any service now, not just lawn mowing.

By Lawn M., over a year old

Question:

Why do you keep contractors and customers money and will not answer their emails or ph calls?i notice you avoid all contractor questions. i have talk to several customers whom i did jobs for and they paid in advance with no complaints yet you will not pay me what you owe! answer these questions please... Why do you keep contractors and customers money and will not answer their emails or ph calls?i notice you avoid all contractor questions. i have talk to several customers whom i did jobs for and they paid in advance with no complaints yet you will not pay me what you owe! answer these questions please...

Answer:

LawnMowingOnline does not keep contractors or customers money. We respond to every email. There is no phone support. If you did not receive payment, it's because the customer said you did not do the work and requested a refund.

By Lawn M., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

LawnMowingOnline Questions & Answers

I placed an order for today but it was not accepted so i did add more tips. for how long should i wait and how to cancel if nobody accepted it? I placed an order for today but it was not accepted so i did add more tips. for how long should i wait and how to cancel if nobody accepted it?

I previously canceled a service from you all. i was wondering how long it usually takes to get your refund back? I previously canceled a service from you all. i was wondering how long it usually takes to get your refund back?

If the contractor does not show up on the stated day what is the next thing to do?

Its been over 5 days since i opened dispute after contractor didnt show up but i have not been refunded my money yet. my email: singhrasster@gmail.com

I have paid, and no one has come to complete my service.

How much does it cost for front and backyard lawn services How much does it cost for front and backyard lawn services

How much do contractors get paid? How much do contractors get paid?

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