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I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here
Did an online order before Christmas. Order was never received. I check the status today and it says the order is on hold. It also says they are trying to contact me? How so... by sign language? My phone number was on the order from the very beginning. Don't want to do business with these folks. I want my charges reversed on my account!
I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here
Did an online order before Christmas. Order was never received. I check the status today and it says the order is on hold. It also says they are trying to contact me? How so... by sign language? My phone number was on the order from the very beginning. Don't want to do business with these folks. I want my charges reversed on my account!
Love my new wool duvet. Very quick delivery as well. Thank you Beddington's for making it hard to leave my bed in the morning lol
Very satisfied. Ordered online and picked up at store in Ottawa. Discount was offered on online purchase. Appreciated.
Thank you!
That's great news Madeleine, thank you!
Murray
Great product, fast delivery. Fits perfectly twin size bed and it makes great addition to the teenage room
Thank you Marijana, it is very nice to receive your kind comments.
Sincerely,
Murray
This company is a fake place an order in January and have not gotten my order but my money was taken from my account. Agents are always unavailable on the live chat. Told me that my order has been shipped and they will send a tracking number but todate I have not received the tracking number. Please do not order from these people.
Product was of good quality and on sale. Ordering online easy and delivered in a timely manner as promised. No concerns
Great news Deborah and thank you for this kind feedback.
Murray
DO NOT BUY FROM THIS COMPANY
Worst experience ever... 4 months and nothing. Asked for full refund... Received partial order and it was incorrect. Have had about 30 Email exchanges and the problem has not been resolved. Have not heard anything from the CHINA Company about refunding my money. DO NOT BUY FROM THEM. Trust Me
Love Beddingtons and highly recommend them to everyone. Whenever I have ordered, it has arrived within a reasonable time and the quality is always as stated. You know what you get!
Processing time is extremely long. 15 business days. Then it has to ship, and you wait the usual shipping time (5-7 business days)
I never online shop, but I wanted to order a few items for my car. When I went to check out my orders wouldn't go through, so I thought the website was fake and continued my searchings on other medias, only to get a call from my bank stating that Beddingtons.com is a FAKE website and they had taken my information even though they hadn't taken my money. I had to order a whole new card! Do not use this website!
My online order couldnt be filled unfortunately. However, a person from my local store called me, apologized and made arrangements for a similar product to be sent. She had to make a few calls, checked all options out with me and in the end, I was very happy with the accommodation... and she sent it out right away.
That's great to hear Frances and so happy that we were able to fulfill your order.
Murray
I order bedding three weeks ago money was taken out from account right away three weeks gone no shipping yet when I emailed them they said we having problems in shipping wait when I emailed them back it's been already three weeks my stuff is not even shipped please refund my money now they are saying two more months before they can refund my money.
I was reading the reviews they were not good I still go ahead and ordered but please I tell everyone please do not make same mistake.
I have all the emails if someone wants to see. They took the money as soon as I submit my order but to refund it will take two months and it's there fault that they didn't shipped my stuff. How fair I didn't get anything and lost my money
This is completely scam as they don't have even customer service. They have automated message or robot replaying to you. The worst ever online company. Their items are fake, their services are fake. Simply scammers the message you see here about good things are not from customers, may be it is from their employees, may be automated message. When ever you send them message for assistance you get back different replies at different time, this shows you are not dealing with human being who has brain. Trust me don't buy. This is not like ebay or Amazon. This is fake website. If you are not happy with their stuff or you receive wrong items they ask you to ship to china which costs you more than what you spent, thus if you can't send they don't refund you.
Beddington's charged me in full for an order they could not fulfill. It was not until a month later when I followed up with them that they told me they couldn't get stock and were cancelling the order and giving a refund. 1) They should not charge me until they can fulfill or they should be refunding plus interest. 2) I shouldn't have had to follow up before being contacted. 3) They should have made a customer service gesture as an apology. This was my first and last order with the company.
Hi Shauna,
I was not aware that your order was not fulfilled as you decribe above.
It is one thing to not ship an order but another altogether to charge your card for the full purchase and then not advise you right away of the delay.
I agree that this is very poor customer service on my part.
I want to confirm that your PayPal account was credited with the full amount that was charged to your account originally.
As a very small gesture, if you have any interest in placing an order with Beddingtons.com, I would be happy to provide you with a (one time) coupon code to receive 25% off your next order.
More important is that I apologize for the poor service that you received from our company... it is never our intent!
Sincerely,
Murray
1-888-233-0808
The quality is going down for all products produced in China. Buy local instead and get a better quality.
Ordered a duvet, it shipped same day and delivered to my door the next day!
The duvet is silk and very warm. Love it!
Great to hear Christine. Thank you for your kind feedback.
Murray
Item just as described and fast delivery! Thanks Beddingtons for being my reliable, go to site for linens and sheets.
Great to hear Carol and thank you for your kind comments!
Sincerely,
Murray
Order confirmation received January 12,2018 -INV0034.
Still no word on when item will be shipped nor when I may expect delivery.
Hi Kathie, Very sorry that you have not received your order 00298 so far. I looked up the order and it states that it was shipped complete so I will get the tracking number for you and advise shortly.
Thank you,
Murray
I ordered a Duvet cover online for delivery to a store. The duvet was lovely and the store staff were extremely helpful. I also found some flannel sheets on sale while I was there so all in all it was a very good experience.
Great to hear Barbara, thank you for your kind comments.
Murray
I recently purchased 2 items online. When they arrived on product had a sticker price $10 less than what I paid for. I sent 2 emails back to customer service and also called customer service. I have not received any response.
All I was asking for was a $10 refund or credit as I have been a loyal customer for years.
Hi Heather,
I am very sorry for this experience.
There is only one price file for our retail stores and website so the price should be identical unless we accidentally put the wrong price sticker on an item (which happens from time to time).
Please let me know if you would prefer a refund or credit for $ 10.00 plus HST and I will arrange right away.
Thank you for letting me know about this concern.
Best regards,
Murray
I have never had a problem with this company; for the purchases I have made I find their merchandise to be of a very good quality.
Great to hear Louise, thank you!
Murray
I ordered curtains in November and still have not received them. They said it would have taken 3 business days and it is now mid January.
Hi Melissa,
This is very poor communication on my part. Very sorry for the long delay and when I spoke to our customer service desk, they advised that the panels were sold out and I did not reach out to let you know.
I agree with your rating and will certainly try to do better in the future. We will cancel your order and return all money paid back onto your PayPal account.
Sincerely,
Murray
1-888-233-0808
The comforter was delivered rapidly and the quality is exceptional. I recommend buying from Beddingtons.
That's great to hear Christian and we appreciate your kind comments.
Sincerely,
Murray
Gain trust and grow your business with customer reviews.
Welcome to Beddington's Bed and Bath and Oxford Mills Home Fashion Factory Outlet. We are dedicated to becoming your Online Linen Specialists by building a war
Thank you Mathieu and we hope you enjoy your new wool duvet for many years to come!
Murray