Doordash

Received too many missing items and really horrible Long John Silver food. I knew better than to order in the evening. Ordered two platters, side of hush puppies. Didn't receive any seafood or the chicken. Hush puppies were extremely hard. Everything was very greasy. Complained to door dash customer service. They were unsympathetic. Refunded 3.00 on 40.00 + meals. They kept changing the delivery time. I told them, I absolutely would never use their service again. I never have since. Would never recommend this company.

Over the course of a yr several times different door dashers have left my food at the wrong place after taking pics of the wrong house they delivered to. Called c.s. Who English is not their first language and I told them I have proof I didn't receive it. No refund. An attorney needs to do a class action lawsuit bc how can you charge for a service and you don't provide that service. Called Stealing

I have used doordash for years. This time, an order from The Mug in Irvine was not delivered by Toni. Doordash customer service declined my refund request so I'm out $42 and no food. If I could leave a negative star, I would. Canceled my membership.

We tried DoorDash for the first time when we were really hungry and too tired to pick up the food ourselves. Unfortunately, they canceled our order last minute, leaving us disappointed. Later, we discovered that ordering directly through their website is more cost-effective. I won't use their service again and wouldn't recommend it—feels like a waste of both money and time.

Last night, for my birthday, I ordered dinner for delivery through DoorDash. The restaurant got my dinner wrong, and clearly did not read the customization notes that were clear and in all caps. My birthday dinner was inedible, and I had to resort to something else. DoorDash denied my request for a refund! I canceled DoorDash and highly suggest nobody use them as they are thieves and scammers who do not have any customer service.

Deleted app. Look at all these reviews. They ripped me off for 100. Talked to 3 different people. They never refunded or called me back. What a piece of s*** company.

*edit* if you get scammed into ordering from a store thats to far away dispute the charges with your bank like i did! WHAT A SCAM! That's dirty. Report Door dash to BBB.

You're a driver and your acceptance rating falls below 70% for whatever reason it could be because you didn't accept it quick enough because you're driving you won't get a lot of offers you could spend three hours and get one delivery plus the fact there's no benefits no pay waste gas money not the end of the year you end up paying more than what you are so horrible company to work for

Three (3) times in the last few months I have received food orders which were not mine. I am not even a Doordash customer! All homes in my little neighborhood are well-marked with the street number. It would seem the drivers cannot read. Unfortunately, nothing on the delivery receipt shows any way to contact Door Dash nor the driver, nor the person who placed the order, nor the restaurant from whence the food came! Thus, it goes in the trash! Really ridiculous on all fronts!

First time I used them and the last time. I am livid. I ordered sub sandwiches from Cousins. Sandwiches were made and picked up by DoorDash. Nitwit driver said he had arrived but when I went to pick it up there was nothing there. It showed a picture of the drop off which was not my house. I tried to call driver twice -no answer. I messaged him four times - no response. Complained to DoorDash -no refund. So someone is enjoying my dinner and I am out 41.00 besides not having any dinner. This is outrageous! Beware that if this happens to you you will have no recourse. I am so pissed. This is beyond a horrible experience.

Terrible customer service. I ordered breakfast from Tim Hortons and the lid from the coffee came off during delivery and partially emptied the coffee on my sandwiches and soaked them. Made them inedible.
I called customer service and they kept placing me on hold (about 8 times) and eventually said they could only give me a $5 credit. My entire breakfast was ruined and inedible yet that was all they would do. Terrible customer service!
I have cancelled my Dashpass and will eventually close my account but I am NEVER going to use them again. UberEats will be my goto service from now on.

They delivered the 3 wrong dishes on two separate deliveries and they compensated me for the one only. They denied compensation or redelivery for the other two...implying I complain too much as a customer...so now I have to accept any delivery?
They didn't even check with the restaurant to verify what I was saying they implied denied
Max

Whatever you do I wouldn't recommend door dash they're a horrible company to work for the customer service they provide are just there in my opinion to give pre-scripted answers without actually solving anything they're untrustworthy and look out for their own selfish interests instead of the individuals under their employ

WHY Should...I be on hold for 20 mins after my assigned dasher James *******932 just came to my home kicking on my front door and screaming outside? Which was caught on camera... Dash speaks upon safety and all that nonsense but, after tonight...i don't believe them. I will add the blink recording, try to disprove us.

DashPass means no fees, right?
Apparently now, you pay for DashPass, and then you still pay for fees at most restaurants.
How does that make sense?
You pay for no fees, and then pay for fees on top of paying for no fees?

(This is not even to mention that I had canceled my DashPass, and then a while later it automatically re-subscribed me)

That's 2 types of thievery folks.

How can they get away with stuff like this?

I have using door dash less frequently the costs are absurd. If the restaurant doesn't accept my call in order screw them.I will not pay exorbitant fees for food

I had a door dash order from Checkers, 30$, it added up to 19$, but oh well. It took 1 hr 30 minutes for it to get here and Checkers is 3 minutes from me. The guy showed up to my backdoor, no bell back there, I only saw him cause I came in my hallway and saw this strange man at the back door. He tried to give me ice cold burgers n fries and pop with melted ice in it. I did not accept the order from Osariemen, oh and I kept calling him but he never answered *******426. Looked on my back porch just now n saw he left the food sitting in the steps, the rabbits are enjoying it

Price was better for the SAME exact meal at SkipTheDishes. I tried to cancel right away after seeing that but it was too late even though only minutes after placing the order. I called support and the supervisor said I would be called back and I never was.

I ordered food and used DoorDash for the first time. Our food was left down the street and a picture of the porch was clearly the wrong address. When we got there the food was gone. I called the driver contact and the number was bad. DoorDash denied a reorder but offered me a refund. The refund will take 3-6 business days (over a week) til my $60 hits my account! Unacceptable! How do they stay in business?

The drivers can take their time going to get your order then drive your food around picking up other orders and you get to watch your delivery time get longer and longer.

I called my app stated my food was deliver. I called and they said because I order alcohol. It was cola champagne from a puertorican restaurant. I was told that I had to wait 24-48 hours for my refund. No food for me.

DoorDash offers convenient food delivery at your doorstep, with a wide selection of restaurants to choose from. Whether I'm craving pizza, sushi, or Thai food, DoorDash makes it easy to satisfy my cravings without leaving home. I appreciate the user-friendly app interface, as well as the real-time tracking of my order from preparation to delivery. DoorDash has become my go-to option for hassle-free dining.

The company has zero respect for their clients. I have been a loyal customer for years. Spending way more than i should have. I placed an order the day prior for over 200$ as i was hosting a party. The fact that they didn't even reach out to me to let me know the order was able to be filled is ridiculous. After contacting the company and letting them know i haven't received my order they kept saying " i will receive
Your feedback". Zero cares. I'm disgusted with the treatment. I urge everyone to use a different service provider before this happens to you

Ordered 9 items from 5 guys, only 7 showed up. Called Doordash customer service. This should be renamed customer no service. She could only bump my request for a refund to another department and the only way I would know if I would get a refund is that I would receive an email. No timeframe mentioned -- still waiting...