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You do not get a email return, phone call back, or any communication what so ever. Two months go by and all of a sudden your account gets hit with charges and no items received. You try and try to contact them and nothing. I CAN'T STEESS ENOUGH NOT TO DEAL WITH THEM. I'm usually very good about who I deal with but I just got screwed on this one and I have no choice but to eat it since they will NOT return any calls or emails.
Tip for consumers:
DO NOT DEAL WITH THIS PERSON!!!!! NO GOOD WILL COME OUT OF IT.
I returned a set of bras I ordered and thankfully had the return tracked. They arrived on August 22,2010. As of two days ago I finally received my refund. But I had to constantly hound the "customer service" department about the return. They told me they never received the return. I then gave them the USPS tracking info. Then they said it probably went to someone else in the building they would have to check around. A month goes by and I hear nothing from them. I email them again. Again they said they didn't receive anything to send them the tracking number. I had USPS send me a detailed email of the shipment which I then forwarded to LingerieParkway. Not a word from them other than an email of my order with a note on the status staying "return 15% restocking fee." So almost two months AFTER they received the return I get my refund. I sent them an email saying they have some serious testicles on them charging me a restocking fee after all the hounding I had to do to get them to do their job. Craptacular customer service.
I would like to know where my order L-******* is at. I ordered the bras on 7/18/2017 and yet to receive them. $#*! Ciha
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