Din F.

Chewy is absolutely horrible. They advertised a dog house as being waterproof and can he outdoors. In fact it is not at all. It rained the next day after receiving and I had it outside. It leaked really bad. I contacted them and told them even sent pictures. They told me to donate it and that I'd get a refund. So I did that. Now after I donated it and never got my refund they now want me to return it. How can I return it after I already donated it to a shelter and even have proof of that too. Now they have stolen 200.00 from me and telling me too bad. Absolutely horrible company and customer service