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Maureen B.

Tucson, United States

Contributor Level

Total Points
80

About Me

“Grandmother of the bride”; do most my shopping online, though experience with David’s Bridal was in person

1 Review by Maureen

  • David's Bridal

8/26/23
Verified purchase

Supposedly i was connected to 'Steve' in 'corporate headquarters'. He could not(would not?) get his facts straight. Stated I couldn't return an item because it was 'too late', though date he quoted was weeks after the item came in, and he even referred to an item I never received because the 'lost' the order!‍
Essentially they outright lied to me! Luckily i do everything early so i was able to warn the other 5 in wedding party to not even consider going to David's Bridal.

Tip for consumers:
Do not buy anything from them. 7 day return policy starts when you first order something, not when you receive it.

Products used:
They lost order for 2 dresses i bought swatches for, one order for plum pantsuit never showed up so was forced to keep a navy blue pantsuit i will most likely donate somewhere.

Service
Value
Shipping
Returns
Quality

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