13 Deals Questions & Answers

13 Deals and it's sister companies, one is That Daily Deal, are all legitimate. They sell buy-outs/close-outs, that sort of items. They use a middleman for shipping and they do get my purchases out to said courier in the stated amount of time, but the courier is slow as heck and takes an additional 3-weeks to get items to you. The packages are shipped but the route taken is the least costly, so goes way out of a direct path. Kind of like shipping from Tennessee to Ohio via boat to China and back. IDK, something like that to where your package will most always take 4-6 weeks to actually arrive, so ALWAYS ORDER that much earlier than you need/want it! Otherwise, seller is trustworthy but is a small business, so read all the fine print and don't bad name him just because you didn't make yourself aware of how it works. It's all there in print. How did I know if it wasn't there? I read it within my account.

It depends on what you order. You can get something within 2 weeks, or you can wait months without any type of resolution. I have been purchasing from jammin butter for several years, and have found that if I need something - like for christmas or a birthday - no matter how early I order, I won't get it in time, whereas if I order something on a lark, I get the item within a week or two.

Log into your account and contact the business via the provided link, include your order number and name/address/phone, and send off a note. Most sales are final, I believe, unless there is specifically something wrong. The business is fair as long as you are, too. Know what to expect. It's not Amazon, you know, it's a guy in Tennessee who has a small business. He posts helpful youtube videos to showcase some of his items. I've been a mostly satisfied customer for at least 10 years. Mostly because I despise the middleman courrier. They are just too slow once they get your electronic order, then the actual item to ship out.