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on 10/13/15It was my understanding that you receive points according to the amount of money you spend on reservations, not on writing reviews.
I have no idea, I'm sorry. I just wrote a review which I tend to do after I travel just to give my two cents worth about a property:-)
I have dealt unsuccessfully with Radisson Blu Cebu when I mistakenly and innocently made double reservations for the same night. Radisson management refused to refund the duplicate billing of my credit card, but Agoda did (because it was innocent mistake and I have used them over 50 times). Finally after threatening to publicize Radisson's horrible policy, I was offered an upgrade and use of Executive Club on a future stay. I will see if Radisson honors their front desk manager's promise on my stay next month.
You can just deal with the manager. You should carry the booking ID with you
Honestly, i have no clue about those points. I just gave my opinion & that was it. Sorry, i can't help you much.
The managers of those hotels refer back to complaints to agoda. Therefore the inconvenience specially if you check in really late. I was asked to transfer to another hotel as a choice or just accept the room they provide. Sad truth, they call then 3rd party agents only.