Amazon Questions & Answers

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Here’s what consumers have asked with answers from Amazon staff and previous consumers.

39 questions answered

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Question:

How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules. How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules.

Answer:

I would call their customer service dept. They are all pretty knowledgeable and helpful. Good luck.

By Konstantin P. over a year old

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Question:

Has anyone had problems with shipping to australia? Has anyone had problems with shipping to australia?

Answer:

Bought a hair dryer for my daughter in Melbourne. Arrived no probs.

By Tony A. over a year old

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Question:

Are all amazon products us dollars Are all amazon products us dollars

Answer:

I have never shipped or had things shipped to or from Australia. Sorry

By Monica C. over a year old

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Question:

Why amazon will not hold their vendors responsible for fleecing their customers. won lane ffleeced a 70 yr. old woman with breast cancer and amazon jumped on the band wagon and cheered for the crooks. told their customer eff you won lane says your a liar. no investigation nothing for a loyal customer for many years and has spent thousands of dollars on amazon. but now they can shove it up their cheating lying a-holes. anybody from amazon got and answer to the disloyalty you show to your customers and lick the butt of cheating, lying, grubbing vendors. shame shame on you both. Why amazon will not hold their vendors responsible for fleecing their customers. won lane ffleeced a 70 yr. old woman with breast cancer and amazon jumped on the band wagon and cheered for the crooks. told their customer eff you won lane says your a liar. no investigation nothing for a loyal customer for many years and has spent thousands of dollars on amazon. but now they can shove it up their cheating lying a-holes. anybody from amazon got and answer to the disloyalty you show to your customers and lick the butt of cheating, lying, grubbing vendors. shame shame on you both.

Answer:

This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.

By Paul H. over a year old

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Question:

Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real? Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real?

Answer:

The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)

By John G. over a year old

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Question:

How does amazon factor in the postal cost How does amazon factor in the postal cost

Answer:

The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.

By Kira S. over a year old

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Question:

Hi do you provide reviews on amazon.com Hi do you provide reviews on amazon.com

Answer:

Yes I do on the items I purchase and also through google and sitejabber

By LisaMarie O. over a year old

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Question:

My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean? My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean?

Answer:

It takes longer if you don't pay monthly for Amazon prime.

By Robart B. over a year old

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Question:

@mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card. @mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card.

Answer:

You answer on the actual question I believe.

By Kira S. over a year old

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Question:

I have a order video games 7 order. 6 order come with normal box... and the order number seven come with big3x box my question is... why the 6 box or 6 order its in normal package? and why the order number 7 is in big3x cartoon only 5pcs videogame inside and the borderlinx said its not there mistake coz they are just recive and deliver not they are the one who pack the package. i pay charge its make me sad I have a order video games 7 order. 6 order come with normal box... and the order number seven come with big3x box my question is... why the 6 box or 6 order its in normal package? and why the order number 7 is in big3x cartoon only 5pcs videogame inside and the borderlinx said its not there mistake coz they are just recive and deliver not they are the one who pack the package. i pay charge its make me sad

Answer:

I really don't understand. The box packaging doesn't matter really. But possibly go to Amazon customer service, and ask for help. You may be able to get the other video games too, and if not, you can always ask for a refund.

By Trinity S. over a year old

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Amazon Questions & Answers

How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules. How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules.

Has anyone had problems with shipping to australia? Has anyone had problems with shipping to australia?

Are all amazon products us dollars Are all amazon products us dollars

Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real? Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real?

How does amazon factor in the postal cost How does amazon factor in the postal cost

Hi do you provide reviews on amazon.com Hi do you provide reviews on amazon.com

My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean? My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean?

@mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card. @mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card.

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