It depends on where you live I guess? I live in Iowa and most of the times it says it ships from New Jersey. The longest time it ever took to ship to me was 7 days but I've received it in 4 before

I never had an order not arrive -- but it never arrived on a predicted date, either.

It's been pretty good I guess, but I ordered two day shipping but it came in like five days last month. Which was really inconvenient because the package arrived the day I went on a two month trip to Europe!

It's hit and miss. I used to order every month or so and my order would always come within 2 weeks or earlier (without express shipping) but when I ordered during the busy season (cyber monday+holiday time), my order just never arrived and i had to get a refund.