Here’s what consumers have asked with answers from Auemay staff and previous consumers.
You should have received a tracking number. But if that is of no help, honestly just send customer service a quick email asking what the status is. They will get back to you within 24 hours with very thorough answers. And then that person will be your customer care giver up until you are completely satisfied! You can reply back to that same email address, and follow up, or ask other questions.