Here’s what consumers have asked with answers from Battery-Shop.co.uk staff and previous consumers.
I had an exactly the same issue with them, i ordered a charger to my mac pro, i touhgt this is an english store, or company, the charger doesn't work, i had to sent it back to china, it was last year, and I'm still waiting for replacement and also ask to get my money back, but i got nothing, they answer to my email not to worry, its a very annoying