Hello, could you please tell me your order number so that I can help you soon? Any question, just contact via review@berrylook.com. Thank you.

Hello, you can send your order number to review@berrylook.com to get help, thank you.

@Ann H,
COUNT ME IN
CLASS ACTION LAWSUIT sounds like a plan

Where do I send Items for refund? What is the address? The items were horribly cheap and stained and in no way resembled the photos on the website?
Where do I return them?

This was sent to me by someone named Marguerite at Berrylook.

Return items to
Receiver: Jimmy
Address: 1372 WILSON STREET  
City: Los Angeles
State: CA
Zip Code: 90021 

Bunch of liars and SCAMMERS. I have written Justice Dept, Republic of China Embassy, BBB, FBI, US News and World Report, Washington Post, Wall Street Journal and also hope Ellen Degeneres can have reps of this company on her show.

We must all act to shut them down and have them prosecuted. They have stolen thousands of dollars. They can eat lots of dog and cat meat on their stolen money. They are EVIL and FILTHY people in the Republic of China. They put rats in boiling water and skin them and eat them also. GROSS people who have used the system of technology to STEAL money.

Write to Google and FB and post everywhere you can about their SCAM.

Filthy humans who deserve to be prosecuted and imprisoned.

NO RETURN ADDRESS IN PACKAGE FOR RETURN CONTACT BETTER BUSINESS IN BALTIMORE AND THIS IS THE ADRESS THEY GAVE ME 4875 EAST HUNTER AVE. ANAHEIM CA. 92807 THESE PEOPLE WILL NOT EMAIL YOU BACK OR PHONE CALL YOU BACK WILL NEVER ORDER ANY THINK ELSE FROM THEM.

I requested return information one month ago, the day after I received the cheap-looking clothes that don't fit me, and I have yet to get a reply. I have conceded to the fact that I will never see a refund. I chalked this one up as a lesson learned.

This company Berrylook and Cathybuy have the same return address this a scam from china set up in the USA stealing from americans you will never get your refund

I need to get a refund and have no address to return i spent 91$... need help...
I need my money and return... one email response and nothing resolved they ASKED ME IF I COULD GIVE IT AS A GIFT TO SOMEONE. NO! I NEED $91 BACK

I ordered 2 dresses on 2/13/2019 and still haven't recieved them as well as no response back from any emails or calls I've put in. So disappointed. You can't rely on getting your order anytime or ever so it seems.

As to getting an address from Berrylook to return items to, don't waste your time asking them. I emailed them FIVE TIMES trying to return way too-small items for a refund and asking them what address to send the return to. In their first four replies, they simply ignored the question. Finally they emailed me and offered to issue me a $18 refund (on an $88 order!) and that I could give the clothing in my order to someone else as a gift. Rip-off company.

Hi all I am experiencing a similar problem ordered 4 t shirts have only received 3 has never been any mention on order confirmation or shipping info about fourth t short yet they took payment on PayPal

I have had a similar experience. Upon emailing requiring about returning, I finally received this email:

You must return items in new or unused condition as original.

1 Be sure to include your order number, log in account, and return reason on a piece of paper in your return package.

2.the items must be return in the original pack, if the the pack is lost or damaged, we will charge form you, one pack for $0.5usd.

3.the item list must be returned with the items together, or we couldn't confirm your order.

4.We will refund your money to your original payment account within 5-7 business days after your return package is received and confirmed. We are not responsible for lost, damaged or stolen packages.

5.We will refund the price of the items returned, but exclude the original shipping charges and return shipping fees if the return applied.

6.If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for a replacement item.

The return shipping fee shall be paid by customer.

Here is the return address:

Receiver: Jimmy
Address: 1372 WILSON STREET
City: Los Angeles
State: CA
Zip Code: 90021
TEL213-623-1016

Please remember to give us the tracking number and shipping carrier after you ship back, we suggest customer could use local postal service as the return shipping carrier.

Also, please note: we do not accept any returning packages through DHL, FedEx, UPS or any other expedite shipping methods.

I will wait about a week and if no credit is issued, I'll just contact my credit card company.

Susan

All addresses are scam do not send your items I have sent the return package to the address confirmed by them and the package came back after 5 months with rejection DO NOT SPEND YOUR EXTRA MONEY ON RETURN you will be burned

I've just received an email saying I need to return the items to:

Zhiliang Li
5th Floor, Block A
XiaMao Commercial Plaza
Baiyun District
Guangzhou,
Guangdong
China
510410

They charge me for something I don't know I can't seem to get anyone to show me this charge I don't even know where to begin but for three months I am asking for a refund and this is how they answer, Hello you can contact your bank for some information.

Returned February 21 according to their policy
Hello, if you insist on returning back, please send it to the following address:
Receiver: Jimmy Address: 2551 s Alameda st
City: Los angeles
State: CA
Country: US
Zip Code: 90058 Phone number2133270555
Please put the order No. With Specification within the package back to us. And please offer us the tracking NO. Of the parcel after you send it back, after we can get the items back, we will arrange the refund to your account as soon as possible.
Thanks.

Back and forth since..

I ordered two pairs of shoes on the 25th feb still no order, I have been ripped off

I, v got a return address in Middlesex, but no return details or form to fill in!

I too had a terrible experience with Berrylook. I returned everything I bought to a Mississauga, Ontario address and am still trying to get my money back months later. Do not fall for their scam.

Preciso devolver o sapato porque ficou pequeno. Como faço? A ordem é E1336979

Products are disgraceful, and as many have noted, there seems to be no way to reach a person for refunds. I intend to donate my products, but we need to take action, like Ann H. I would be interested in being included in a class action lawsuit against Berrylook.

I purchased two pairs of shoes on May 9th have had no contact with them is impossible to reach a real person they have an automated service stating the same wording over and over there's absolutely no help with these people it's an absolute scam I just reported them to the Better Business Bureau and Facebook I'm still looking for other avenues to report them to hopefully get them taken down so they cannot rip anyone else off also thank God my Visa card disputed this and I got my money back through my card but this is absolutely ridiculous how can people do this to other people it's disgusting

Lawsuit for sure. But how? They're in China or somewhere. I'm resigned to being ripped off.

I live in U. K and wish to send return to a U. K. address. Address in U.S. too expensive to return to.

Receiver: Tranplus Union Inc
Address: 20515 Walnut Drive
City: Walnut
State: CA
Country: US
Zip Code: 91789

Receiver: Tranplus Union Inc
Address: 20515 Walnut Drive
City: Walnut
State: CA
Country: US
Zip Code: 91789