Hi there! If you are not happy with your purchase, we'd be happy to start the return process for you so that you can receive a full refund if you're still within the 30 day return window. We can also assist you in locating the manufacturers information if you'd like to reach out to them directly regarding the quality of their product. Just follow up with us at care@blinq.com or call us at 1-800-803-7768 and our Customer Care team will handle it from there!

You can forget the Customer Care team if you are past the 30 day return policy.   My suggestion to you is contact the BETTER BUSINESS BUREAU and initiate a claim against the company immediately.   Better Business Bureau will contact Blinq on your behalf for FREE!   No cost what so ever to file a complaint against them!   If enough customer complaints are filed, maybe Blinq's Customer Care Team will actually become helpful.