I am looking at the reviews and getting quite concerned about my booking. Kindly give me assurance that my booking is assured. 920663 (YAC/15400237)

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I am looking at the reviews and getting quite concerned about my booking. Kindly give me assurance that my booking is assured. 920663 (YAC/15400237)

asked by Catherine M. on 3/31/19

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I am quite concerned after reading the reviews. I called the hotel, and they did not have me as having a reservation.1173643 is my number. Please help
Why doesn't the invoice show the amount I paid? Also how can I be sure I have a room? booking number is 1162755
can you please tell me if you must pay up front for the room when you book it ?
how long does it take to get a hotel confirmation not something I am used to when booking on line usually receive confirmation instatly
I never received my confirmation email & it said it would be sent "shortly after"
for two months trying to get conformation on my reservation. Pay bij creditcard Schould Be oke. Give us Some time is the answer
I received email confirmation from Cancelon yesterday (1075971 (W8G9K4). Why I didn't get the confirmation directly from the hotel?
I received email confirmation from Cancelon for my hotel booking (No. 1075971 (WG9K4)). Why I didn't get the confirmation from the hotel itself?
How can i check of my booking is oke at the hotel. I never received a conformation 1047277
I made reservation in the Millenium Hotel in Minneapolis MN.on FEb 19/2019. Now the hotel is saying that the reservation is cancelled, WHAT'S UP.

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Cancelon S. [Cancelon Rep] · Answer 1 · 2019-04-23T12:10Z

Cancelon S. [Cancelon Rep]

on 4/23/19

Dear Catherine, hope you are well and sorry for replying late. We would like to inform you that in some hotels the rooms are allocated to the customers shortly before arrival and the same thing happened in your case too. Please accept our sincere apologize and do not hesitate to contact us for any assistance here: https://www.cancelon.com/contact.
Kind Regards, Antonio

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