From my experience, they appear to be nothing but a shady scam bank.

They are a bunch of scammers and money grabbers who will do anything to turn a profit at the expense of the consumer.

We have had an online banking account with them for over a decade with little issues until recently. They randomly locked our funds and required my husband (who is only a secondary account holder) to physically DRIVE to a branch 40 minutes away. Given I was the one who opened the account and handled everything and am his POA, this was beyond frustrating. I do believe they do this to scam customer's out of their funds -- random barriers & hoops to jump through. It was an AWFUL experience, time consuming!

It's legit but the software company they bought is not legit

THEY TRASH CAPITAL ONE CREDIT CARD PLACE DO NOT CARE THEY ARE RIP OFFS

There a scam capital one pulls in with a nice story of high limits its more of a nightmare low limits and bad memories in the checkout stands cards with low limits you can't make large purchases